2. Correct!

If it is understood that staying engaged (in a manner that takes into account what an ambivalent client is and is not willing to do) is more important than treatment proceeding according to a non-individualized, cookie-cutter sequence, rolling with resistance makes much more sense. This approach is more likely to result in positive treatment outcomes, as a client’s chances of receiving help if they are actively participating in treatment are higher than their chances if they end up dropping out in response to ineffective, direct confrontation.